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Aesthetics Services

Amanda smiling at the camera

We provide a unique, tailored approach to supporting and growing aesthetic clinics across the UK.


Training

Business training for clinic owners & clinic managers and mentorship for nurses and aestheticians.


About ABACS

Leveraging over 40 years of combined experience from our diverse team of expert consultants.


Book
whats-icon.svg
call-icon.svg

Aesthetics Services

Amanda smiling at the camera

We provide a unique, tailored approach to supporting and growing aesthetic clinics across the UK.


Training

Business training for clinic owners & clinic managers and mentorship for nurses and aestheticians.


About ABACS

Leveraging over 40 years of combined experience from our diverse team of expert consultants.


Operations Optimisation

Project Management and Scalable Clinic Growth

Running a clinic, as a business, may not come naturally to all clinic owners, especially if you have a background as a primary healthcare professional. Switching your mindset from the clinical, having a space to deliver treatments, to that of a business owner, with a space that generates revenue and profit, can be quite a leap. Ensuring that your aesthetic clinic business is optimised and runs like clockwork is core to your success.

At AB Aesthetic Consultant Services (ABACS), we are here to help you get to grips with the day-to-day business management required to optimise your operation, be profitable, and achieve scalable growth.

Our aesthetic business consultants have decades of combined experience in operations management for award-winning, national aesthetic clinic chains, and can help you streamline internal processes, develop team leadership, improve workflow efficiency, implement systems that enhance overall operational effectiveness, and track KPIs to maintain an optimised, hassle-free running for your clinic.

Running a clinic, as a business, may not come naturally to all clinic owners, especially if you have a background as a primary healthcare professional. Switching your mindset from the clinical, having a space to deliver treatments, to that of a business owner, with a space that generates revenue and profit, can be quite a leap. Ensuring that your aesthetic clinic business is optimised and runs like clockwork is core to your success.

At AB Aesthetic Consultant Services (ABACS), we are here to help you get to grips with the day-to-day business management required to optimise your operation, be profitable, and achieve scalable growth.

Our aesthetic business consultants have decades of combined experience in operations management for award-winning, national aesthetic clinic chains, and can help you streamline internal processes, develop team leadership, improve workflow efficiency, implement systems that enhance overall operational effectiveness, and track KPIs to maintain an optimised, hassle-free running for your clinic.

Need help with optimised clinic management

Connect by email or WhatsApp, or request a FREE callback.

Book a call

Need help with optimised clinic management

Connect by email or WhatsApp, or request a FREE callback.

Book a call

Why choose operations optimisation, project management, and sustainable growth support?

Whether you are a clinic owner or a clinic manager, there are diverse responsibilities that come with effective clinic management to drive the success and profitability of an aesthetic clinic business. From overseeing daily operations and the practical aspects of leadership, to optimising operations and relationships with third-party providers so everything functions efficiently, minimising costs, and maximising revenue generation and profit.

Essential business skills for running a successful aesthetic clinic are broad, but with good project management, data tracking, analysis, and planning, you can improve efficiencies and make plans for scalable growth of your business, once it’s working like a well-oiled machine.

Amanda smiling at camera

By understanding how to use Key Performance Indicators (KPIs), you can unlock the full potential of your clinic, find areas that are lacking or underperforming, boost efforts where performance is growing, and transform your business.

Testimonial

"You're the best in the business in terms of business consultant. You've been supporting the growth of my business for over 4 years and I can't believe the % of growth we have seen. You have also been there to support me through the tougher times and always respond to questions and queries so quickly."
Martine Jarman
Owner

Build relationships and retain patients

Embracing Customer Relationship Management (CRM) tools to track patient experiences, boost sales, improve your customer service, enhance marketing, target campaigns, and make better and smarter decisions around staffing, procurement, and your treatment portfolio will allow you to build relationships and retain patients who drive revenue.

If you implement anything in your business, how do you know whether it has worked or is insidiously costing you money?

At ABACS, we will show you how KPIs serve as critical tools for measuring success and outcomes, including monitoring and improving patient retention, return on investment from marketing and advertising campaigns, staff throughput, retail sales, and more.

You will learn how to set and measure KPIs that will ensure you optimise performance and work towards the goal of sustainable business development and growth. Making data-driven decisions ensures your operational choices have merit.

About our operations management business consultant

Amanda Elbourn, the founding aesthetic business consultant at ABACS, is a leading authority on operations management for aesthetic clinics. With aesthetic sector career and business experience spanning that of an aesthetic nurse practitioner and ultimately Operations Director, Amanda has successfully managed and run many clinics over the years, growing an aesthetic clinic business into a multi-award-winning national chain of 12 clinics. She brings a unique insight and a wealth of experience to help clinic owners take their business to new heights, optimising operations and working towards expansion with scalable growth.

  • Extensive Operational Experience. Unique insight to manage and support aesthetic clinics.
  • Proven Increases in Key Performance Indicators. A track record of developing clear, results-driven strategies to improve performance and workforce efficiency.
  • Financial MOT. Cost optimisation skills to reduce waste, negotiate better third-party contracts, and maximise revenue and profitability.
  • Business Insight to Support Future Success. Experience implementing sustainable growth strategies tailored to your unique business goals
Amanda smiling

What does operations optimisation support include?

Good operations management for your aesthetic clinic ensures you run it like a business and not just a treatment space.

With expert guidance, the aesthetic business consultants at ABACS will support and train you to develop project management skills that reduce the burden of operations management, allowing you to thrive and work towards scalable growth. Tailored to your specific needs and business goals, support may include:

Why Partner With Us?

AB Aesthetic Consultant Services are specialised aesthetic business consultants who support medical aesthetic practices, hair transplant and cosmetic surgery clinics, medi-spas, and other aesthetic-related businesses to optimise their operations and achieve sustainable growth.

Combined, our team possesses considerable in-depth business knowledge, operational experience, and understanding of the nuances of the aesthetic sector. We are specialists in strategic business growth, operations optimisation, and clinic management.

  • Efficient operations and leadership. Streamline daily operations and workflows with structured systems and clear accountability. Strengthen leadership skills to effectively manage teams and individual performance. Strike a balance between working in the business and working on growing it strategically.
  • Implementing CRM tools. Understand Customer Relationship Management functionality and its role in supporting the patient journey. Evaluate leading CRM platforms to find the right fit for your aesthetic clinic. Leverage CRM tools to automate, personalise, and enhance communication.
  • KPI mastery and performance tracking. Monitor your clinic’s key metrics in real time, including patient retention, spend per visit, and booking trends using Key Performance Indicators (KPIs). Translate data insights into smarter marketing, staffing, and pricing decisions.
  • Treatment portfolio management and strategic growth. Identify high-value treatments aligned with your brand. Plan future services based on patient demand and innovation opportunities. Project manage and create a clear business growth roadmap with defined and measurable objectives and timelines.
  • Inventory control and supplier management. Prevent overstocking, waste and inefficiencies with smart inventory management. Implement systems for accurate ordering, tracking, and reconciliation. Build supplier relationships to negotiate better terms that support your operational and financial goals.
  • Maximising supplier relationships. Leverage suppliers for training, marketing support, and exclusives. Develop long-term, strategic partnerships rather than transactional relationships that add value, allowing early access to products and innovations that keep your clinic competitive.

Who are operations optimisation and clinic growth support services for?

Our service, dedicated to operation optimisation, project management, and scalable clinic growth, is suited to:

  • Clinic owners and clinic managers struggling to grow their business, find efficiency savings, and achieve better cost optimisation that currently detracts from profits.
  • Aesthetic business owners who fear they lack a competitive advantage, who struggle with optimising patient loyalty and retention, and lack tools to monitor return on investment (ROI) for patient acquisition with marketing campaigns or understand the drivers and losers within their treatment portfolio.
  • Experienced and successful clinic business owners who seek ‘another set of eyes’ to review their operation and look for that extra 10% of improvement to achieve growth goals sooner.

Contact us about Operations optimisation and project support.

Our friendly team would love to hear from you.