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Aesthetics Services

Amanda smiling at the camera

We provide a unique, tailored approach to supporting and growing aesthetic clinics across the UK.


Training

Business training for clinic owners & clinic managers and mentorship for nurses and aestheticians.


About ABACS

Leveraging over 40 years of combined experience from our diverse team of expert consultants.


Book
whats-icon.svg
call-icon.svg

Aesthetics Services

Amanda smiling at the camera

We provide a unique, tailored approach to supporting and growing aesthetic clinics across the UK.


Training

Business training for clinic owners & clinic managers and mentorship for nurses and aestheticians.


About ABACS

Leveraging over 40 years of combined experience from our diverse team of expert consultants.


HR support and Recruitment

Why choose dedicated aesthetic HR support for recruitment and team management

With years of experience managing clinic teams within a national aesthetic clinic chain and now supporting numerous independent clinics and practitioners, it’s clear that one of the biggest day-to-day challenges in the industry is effective people management, especially when it comes to HR support, guidance, and compliance. Recognising this need, AB Aesthetic Consultant Services (ABACS) has created a dedicated, bespoke HR solution specifically for the aesthetic, beauty, and medical sectors. Our mission is to simplify HR so that aesthetic clinic owners can focus on delivering exceptional patient care and customer service.

As you grow your aesthetic clinic business, evolving from a sole-practitioner-led model to hiring staff and building a team around you, or taking on a new medical device to expand your treatment portfolio, or even opening additional locations to become a clinic chain, you must develop strategies and embrace effective tools that will help you to lead a successful clinic team. From understanding applicable employment laws, compliant practices, and contractual documentation, to recruitment, interviewing, onboarding, role development, appraisals, and staff retention, building a happy and productive team can feel overwhelming.

Our specialist business consultant provides a hands-on approach to your business and brings over 25 years of experience in HR management with a proven track record.

Wendy smiling

With years of experience managing clinic teams within a national aesthetic clinic chain and now supporting numerous independent clinics and practitioners, it’s clear that one of the biggest day-to-day challenges in the industry is effective people management, especially when it comes to HR support, guidance, and compliance. Recognising this need, AB Aesthetic Consultant Services (ABACS) has created a dedicated, bespoke HR solution specifically for the aesthetic, beauty, and medical sectors. Our mission is to simplify HR so that aesthetic clinic owners can focus on delivering exceptional patient care and customer service.

As you grow your aesthetic clinic business, evolving from a sole-practitioner-led model to hiring staff and building a team around you, or taking on a new medical device to expand your treatment portfolio, or even opening additional locations to become a clinic chain, you must develop strategies and embrace effective tools that will help you to lead a successful clinic team. From understanding applicable employment laws, compliant practices, and contractual documentation, to recruitment, interviewing, onboarding, role development, appraisals, and staff retention, building a happy and productive team can feel overwhelming.

Our specialist business consultant provides a hands-on approach to your business and brings over 25 years of experience in HR management with a proven track record.

Need help with HR?

Let’s discuss your people management needs by email, WhatsApp or phone.

Get in touch
Wendy smiling

Need help with HR?

Let’s discuss your people management needs by email, WhatsApp or phone.

Get in touch

Why choose dedicated aesthetic HR support for recruitment and team management?

Building a motivated, accountable, and productive clinic team is at the heart of every successful aesthetic clinic business model as the enterprise grows beyond its owner and lead practitioner. Mastering the art of effective people management and compliance with red tape can leave many scratching their heads.

Running a successful aesthetic clinic business goes far beyond simply delivering clinically proven treatments; it also means navigating complex HR challenges daily that can impact team dynamics, regulatory compliance, and overall business performance, which means your profit. If you lack team management experience and HR knowledge, we can help you with training, support, and documentation to allow clinic owners and managers to operate smoothly. 

Downloads to support your business

  • ABACS Probation review document
  • ABACS HR Audit CQC REG Clinics
  • ABACS HR Support Needs Questionairre

Download files

Proactive approach to HR compliance

Staying ahead of legal requirements with a proactive approach to HR compliance also helps you avoid costly penalties and disruptions.

The most common challenges we can overcome for you include:

  • HR Compliance. Staying up to date with UK employment laws and regulations is time-consuming and complex. We ensure your clinic remains compliant, reducing legal risks and protecting your reputation.
  • Policy Development. Generic HR templates often don’t reflect the realities and nuances of aesthetic clinics. We create custom HR policies and documentation tailored to your specific environment, helping you operate with confidence and clarity.
  • Recruitment and Onboarding. Attracting and integrating the right talent is critical, but it’s often rushed or inconsistent and based on the immediate ‘need’ for a new team member. We streamline your hiring process to ensure smooth, professional onboarding that supports staff retention.
  • Performance Management. Without clear systems in place, like KPIs, team performance can stagnate. We implement structured appraisal and feedback processes that drive employee growth, accountability, satisfaction, and motivation.
  • Employee Relations. From conflict resolution to fostering engagement, managing staff relationships can be one of the most draining aspects of running a clinic. We provide practical strategies for communication to build a positive, harmonious, and productive work culture.

About our human resources expert

Aesthetic business consultant Wendy Roberts brings over 25 years of experience in HR management, working in many commercial settings including tech, digital, leisure, renewable energy, recruitment, and aesthetics.

Her broad and global HR experiences span the whole spectrum of the employee lifecycle, including recruitment, talent management, performance management, employee engagement and retention.

She has a passion for enabling success for small businesses by ensuring compliance around all HR matters and embedding strategies for talent attraction and retention.

  • A natural guide. Helping aesthetic clinics navigate the complexities of human resources with confidence and ease.
  • Hands-on approach. Ensuring you not only meet compliance standards but also foster a positive and productive workplace culture.
  • Personalised support. Client-focused to help businesses thrive with solutions that align with your goals and challenges
  • Keeping you up-to-date. Ongoing and continuous support as HR practices evolve with business growth or regulatory change.
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What does HR and team management support include?

Human Resources is a specialty of its own, with expert guidance, you can avoid common hiring mistakes, poor staff retention, and the many pitfalls that could land you in a tribunal, building a recruitment pipeline that is aligned with your clinic’s growth.

Why Partner With Us?

AB Aesthetic Consultant Services are specialised aesthetic business consultants who support medical aesthetic practices, hair transplant and cosmetic surgery clinics, medi-spas, and other aesthetic-related businesses to optimise their operations and achieve sustainable growth.

As a team, we know the importance of effective people management; building a successful and profitable clinic starts with effective recruitment, onboarding, staff development, and fostering a great working environment that avoids staff turnover and encourages accountability and ownership of roles and responsibilities, working towards the common goal of business success and career development.

HR is a bespoke discipline, and mastering it takes time. At ABACS, we can provide all the guidance and support required for clinic owners and managers for HR compliance, effective recruitment, and team management.

HR support package

Our HR support package will guide you with effective tools:

  • Employment law. Learn key HR principles and your legal obligations.
  • Core HR policies. Create compliant policies and documentation for employment contracts, holidays, sickness, maternity leave and more.
  • Recruitment. Effective recruitment methods for defining roles, attracting the right people for your business, and conducting interviews.
  • Onboarding. Embrace clear onboarding practices so new staff settle quickly and smoothly into your team.
  • Team building and staff management. Create staff development plans and gain an understanding of how to support, cultivate, and retain your staff so they grow in their roles and contribute further to the success of the clinic. This may also include using our mentorship for medical aestheticians service.
  • Training and audits. Develop ways to manage team and individual performance, how to conduct one-to-one appraisals and team meetings, use key performance indicators (KPIs), deliver constructive feedback, and address underperformance with confidence and clarity, to keep your team motivated, collaborating, and accountable.
  • Resolution. Learn tools for conflict management to resolve situations calmly and swiftly, promoting a positive and welcoming workplace environment.

Who is HR and team management support for?

Our HR support service is vital as you grow and expand your aesthetic clinic. Such guidance is ideal as you transition from a sole-practitioner business model, take on new treatments, or open additional locations, employing front-of-house and admin staff, therapists, and other medical professionals.

Whatever stage you are at, a growing team will need a business owner who embraces HR practices.

If you want to build a team around you that shares your passion, is invested in the long-term success of the clinic as well as their own career development, then it is vital to get a basic handle on Human Resources and the key principles of employment law, alongside expert support with compliance, documentation and templates, and best practice recruitment and retention.

Testimonial

“Thank you for being so supportive to the clinic manager over this difficult HR matter. I think it was handled extremely well , and part of that was due to your knowledgeable guidance. It hasn’t been easy for the clinic manager but knowing we took the right legal path is reassuring.”
Dr Wilson
Look Lovely Clinic London

Contact us about our HR support for recruitment and team management

Our friendly team would love to hear from you.